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Frequently Asked Questions

What is Yoti and how does it work?

Yoti is a digital identity application that enables users to securely verify their identity both online and offline. By utilizing biometric data and government-issued IDs, Yoti creates a digital identity that can be shared safely with businesses or individuals. It prioritizes privacy by sharing only necessary information without revealing all personal details.

Is Yoti secure enough to trust with personal information?

Yes, Yoti employs strong security measures to safeguard personal data. It uses advanced encryption and biometric security features. Your information is securely stored and accessible only to you unless you choose to share it. Yoti does not access your personal data, ensuring your privacy remains protected.

Can I use Yoti for online transactions and verifications?

Absolutely. Yoti can be used for various online transactions and verification processes that require identity proofing. It is accepted by numerous businesses and institutions worldwide, making it a versatile tool for digital identity verification. Whether for online shopping, accessing services, or age verification, Yoti helps streamline these processes.

Which platforms support Yoti and is it free to use?

Yoti is available on both Android and iOS platforms, ensuring broad compatibility across devices. The app can be downloaded free of charge from the Google Play Store and Apple App Store. While basic features are free, some advanced functionalities may require a subscription or a one-time purchase.

What should I do if I encounter problems using Yoti?

If you face any issues with Yoti, you can access support options such as visiting the Yoti Help Center on their website for troubleshooting guides and FAQs. Additionally, customer support is available via email and social media channels to assist with resolving any problems.

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