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Chase Mobile

2.12M
4.8
Installs
0.05B
Version
4.772
Download From Google Play Download From App Store
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Frequently Asked Questions

How do I enable biometric login in the Chase Mobile app?

Open the application, sign in with your username and password, go to Settings, choose 'Biometric Login,' and follow the instructions to enable Face ID or Touch ID on your device. You can switch it off at any time from the same menu.

Can I deposit a check using the Chase Mobile app?

Yes. Select the 'Deposit' button on the main screen, choose the account, take photos of the front and back of your endorsed check, confirm the amount, and submit. The funds are usually available by the next working day.

What should I do if my card is lost or stolen?

Sign in to the Chase Mobile app, go to 'Card Management,' and choose 'Report Lost or Stolen' to block your card immediately and order a new one. You can also call the number on the back of your card for urgent help.

How can I find nearby Chase branches or ATMs?

Tap the 'Map' or 'Find ATM' button on the main screen. The app uses your location to show nearby branches and ATMs, including opening hours, services, and deposit options. You can filter by language or accessibility features.

Why is my mobile deposit not available immediately?

Mobile deposits are held for security checks to prevent fraud. Deposits made before 9 PM Eastern Time on business days are usually available by the next working day. If your account is new, the hold may be longer. Check the 'Deposit History' for updates.

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