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Frequently Asked Questions

How do I install and set up Azure VPN Client for the first time?

Download from the official store, launch the app, and follow the setup wizard to configure your connection profiles step-by-step.

What are the basic steps to connect to Azure VPN?

Open Azure VPN Client, select your VPN profile, click 'Connect,' and enter your credentials if prompted to establish a secure connection.

How do I configure VPN connection profiles in Azure VPN Client?

Go to Settings > Profiles, click 'Add,' then input your server details and authentication methods to create a new profile.

What core features does Azure VPN Client support?

Supports Azure Active Directory, certificate-based, and RADIUS authentication for flexible and secure connections to Azure resources.

How does Azure VPN Client ensure security during connection?

Utilizes encryption protocols and supports multiple authentication methods like AAD, certificates, and RADIUS to protect data and access.

Can I use Azure VPN Client on multiple devices with the same account?

Yes, you can install and sign in on multiple devices; ensure your subscriptions or licenses permit concurrent usage.

Is there a subscription fee for Azure VPN Client?

Azure VPN Client itself is free; however, connecting to Azure resources may incur Azure service charges based on your usage.

How do I upgrade or renew my subscription for Azure VPN services?

Visit Settings > Account or Billing in your Azure portal or app to manage and renew your service subscriptions.

Does Azure VPN Client offer a free trial or any free tier?

Azure VPN Client is free; however, Azure services connected through it might have free or paid tiers depending on your Azure subscription plan.

What should I do if I cannot establish a VPN connection?

Check your internet connection, ensure correct profile settings, and verify credentials in Settings > Profiles. Restart the app if needed.

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