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Frequently Asked Questions

How do I set up the Company Portal app for work?

Ensure your IT admin has provided your work account, then download and sign in to the app using your corporate credentials to complete setup.

Can I access corporate apps and resources with Company Portal?

Yes, sign in to the app, which manages access to your company's apps, email, OneDrive, and other resources securely.

What should I do if my device isn't enrolling properly?

Check with your IT admin to confirm device requirements and follow their instructions for enrollment; restart your device if needed.

How does the single sign-on feature work in this app?

Once you sign in with your work account, the app reduces repeated login prompts by automatically accessing supported resources.

How can I view and manage my enrolled devices?

Open Company Portal, go to Devices > My Devices, where you can view, remove, or wipe your enrolled devices.

How do I install approved business apps through Company Portal?

Navigate to the Apps section within the app, browse or search for approved apps, then tap to install directly.

Is there a fee or subscription cost for using Company Portal?

No, the app is free for users; your organization must have an active Microsoft Intune subscription to enable its services.

Do I need to pay for Microsoft Intune to use this app?

Typically, no; your organization already subscribes to Microsoft Intune, which administers the app's management features.

What should I do if I encounter technical issues with the app?

Contact your IT support from within the app or via your company's helpdesk for troubleshooting assistance.

Can I use the Company Portal app outside my country?

Some functionalities may be limited outside certain regions; check with your IT admin for specific access details.

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