Frequently Asked Questions
How do I start a new sketch in Concepts?
Open Concepts, tap the '+' button to create a new canvas, choose your preferred paper type, and start sketching on the infinite canvas.
Can I use Concepts on my touchscreen device?
Yes, Concepts is optimized for touchscreen and pen-enabled devices, including latest Intel and ARM64 systems, ensuring smooth drawing and navigation.
What are the core tools I should learn first?
Start with pens, pencils, and shape guides to get comfortable; explore layer management and the tool wheel for efficient editing and customization.
How do I customize my tools and workspace?
Go to Settings > Tools & Canvas to personalize tool presets, gestures, and the canvas appearance for a tailored experience.
How do I unlock more features with a subscription?
Subscribe to Concepts Everything in the app's store or Settings > Subscription to access all libraries, tools, and advanced features.
What are the differences between the FREE and paid versions?
FREE offers basic tools and five layers; paid plans unlock infinite layers, advanced export options, shape guides, and full library access.
How do I export my work for sharing or printing?
Tap Export in the menu, then select JPG, PNG, PDF, SVG, or other formats; choose your preferred resolution and destination.
What should I do if an app feature isn't working properly?
Try restarting the app or device, ensure your app is updated, or contact support at [email protected] for assistance.
Can I import existing images or files into Concepts?
Yes, drag and drop images onto the canvas or import PDFs and other files for tracing, reference, or editing via the import menu.
How do I cancel or change my subscription?
Go to Microsoft Account > Subscriptions, find Concepts, and select the option to cancel or modify your plan at any time.
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