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Frequently Asked Questions

How do I start a new case in Criminal Case: Save the World!

Open the app, tap on 'New Case' from the main menu, and follow prompts to begin investigating the murder scene.

What are the main controls and how do I use them?

Use on-screen taps to examine clues, question suspects, and analyze evidence. Tap icons and options as prompted to progress.

How do I find and collect clues during investigations?

Tap on highlighted areas in scenes to examine and collect clues. Use the hint button if you're stuck.

How can I analyze evidence samples effectively?

Access the evidence analysis section from the menu, then follow instructions to examine samples closely for clues.

How do I interrogate witnesses and suspects?

Select the 'Interrogate' option when available, choose questions logically, and analyze their responses for inconsistencies.

What are the in-game features that help me solve cases?

Features include crime scene investigation, evidence analysis, suspect interrogation, and puzzle-solving activities.

Are there any paid features or subscriptions I should know about?

Yes, the game offers optional in-app purchases and subscriptions for boosters and premium content via Settings > Account > Subscriptions.

How do I purchase a subscription in the app?

Go to Settings > Account > Subscriptions, select your preferred plan, and follow prompts to subscribe.

Can I undo or recover in-app purchases if I make a mistake?

In-app purchases are non-refundable; contact support via Settings > Help for assistance with issues.

The app is crashing or not responding, what should I do?

Try restarting your device, updating the app, or reinstalling it through your app store to resolve crashes.

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