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Frequently Asked Questions

How do I connect the Epson Print and Scan app to my Wi-Fi printer for the first time?

Ensure your printer is connected to Wi-Fi, open the app, and tap 'Device selection' to search and select your printer from the list.

Can I use Epson Print and Scan on Windows 11 or with USB-connected printers?

No, this app supports Wi-Fi connected Epson all-in-one printers on Windows 8 only; it does not support Windows 11 or USB connections.

How do I choose the correct paper size and type for printing?

In the print setup, tap 'Paper size' and 'Paper type' to select the appropriate options before printing your document via the app.

What are the steps to preview my document before printing or scanning?

After selecting your document, tap 'Document preview' to review the content before proceeding with print or scan tasks.

How can I adjust color settings during printing or scanning?

In the print or scan options, tap 'Color mode' to choose between color, black & white, or other preset modes.

Are there any subscription services or premium features in Epson Print and Scan?

Currently, the app does not offer subscription features; it provides free basic control for your Wi-Fi Epson printers.

How do I change the resolution or scan preset sizes?

In the scan menu, select 'Preset scan sizes' and 'Resolution' to customize your scan settings before starting.

What should I do if my printer is not found during search?

Ensure your printer is on and connected to Wi-Fi; then retry searching in the app or restart your device and printer.

Can I print or scan directly from my mobile device without a PC?

Yes, the app allows direct Wi-Fi printing and scanning from your mobile device, as long as your printer is connected to Wi-Fi.

Is there a way to troubleshoot common printing or scanning issues with this app?

Check your network connection, ensure your printer is powered on, and restart the app; it may resolve most connectivity issues.

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