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Frequently Asked Questions

How do I pair my Unitron Hearing Aid with the app for the first time?

Open the Hearing Aid Remote Plus app, go to Settings > Pair Device, follow on-screen instructions to enable Bluetooth, and select your hearing aid to connect.

Can I control multiple hearing aids with this app?

Yes, the app supports managing and controlling multiple hearing aids simultaneously via the device pairing process in Settings.

How do I activate a manual program in the app?

Navigate to the Programs section in the app, tap ‘Add Program,' customize your settings, and save for quick access during use.

Can I personalize the sound quality of my hearing aids?

Yes, use the equalizer feature in the app's Sound Settings to adjust bass, mid, and treble frequencies to suit your preferences.

What does the ‘boost speech' feature do and how can I activate it?

The boost speech feature temporarily enhances speech clarity; enable it in the automatic program controls or through the quick control menu in the app.

Are there any costs or subscriptions required to access advanced features?

Basic features are free; for premium options, check Settings > Account > Subscription for available plans and pricing.

How do I check my subscription or upgrade to a premium plan?

Go to Settings > Account > Subscription in the app to view current plan, renew, or upgrade to additional features.

Is there a trial period for any premium features or subscriptions?

Yes, some premium features may offer a free trial. Check the app's subscription page in Settings for trial options and durations.

What should I do if the app is not connecting to my hearing aids?

Ensure Bluetooth is enabled on your device, restart the app, and re-pair your hearing aids via Settings > Pair Device.

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