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Frequently Asked Questions

How do I open HEIC files in the app for the first time?

Simply drag and drop your HEIC files or folders onto the app window, or use the file selector to open them easily.

Can I convert HEIC files to JPG or PNG?

Yes, you can convert files by selecting the images, then choose 'Save As' to export as JPG, JPEG, or PNG, or upgrade to Pro for batch conversions.

What features are available in the free version of HEIC Viewer?

The free version allows viewing, rotating, flipping, zooming, copying images, and setting images as desktop or lock screen wallpapers.

How do I upgrade to the Pro version for additional features?

Click the in-app purchase button or go to Settings > Upgrade to access Pro upgrades and unlock advanced tools like batch conversion and file type support.

What additional file formats can I view or convert with Pro?

Pro supports viewing and converting formats like AVIF, AI, BMP, DNG, GIF, SVG, TIFF, WebP, JPEG, ICO, and more; access via in-app purchase.

Can I batch convert multiple HEIC files at once?

Yes, Pro version allows batch conversion of thousands of files or entire folders for efficient processing.

How do I remove metadata from my images for privacy protection?

Upgrade to Pro and go to settings > Privacy Protection to remove metadata, creation, and modification dates from your images.

Where can I find the print feature to print images directly from the app?

Select the image, then click the print icon or right-click the file and choose 'Print' to access printing options.

Is there a way to set my HEIC image as my desktop wallpaper?

Yes, select the image, then click 'Set as Desktop or Lock Screen Picture' directly within the app interface.

What should I do if images are not displaying correctly or the app crashes?

Ensure the app is updated, restart your device, or reinstall the app. Contact support if problems persist via Help > Support.

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