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Frequently Asked Questions

How do I start playing Jewels of Rome for the first time?

Download the app from your store, install, and follow the on-screen tutorial to understand basic gameplay and city building features.

Can I play Jewels of Rome offline?

Yes, you can enjoy the game offline; all core features are accessible without an internet connection once installed.

How do I upgrade and unlock new buildings?

Tap on your city buildings, then select the upgrade option to improve or unlock new structures using in-game coins and resources.

What are match-3 levels and how do they work?

Match-3 levels involve swapping gems to align three or more of the same type, completing objectives to earn rewards and progress the storyline.

How can I get more boosters or power-ups?

Boosters are earned during levels or can be purchased via in-game store; access via the gameplay screen for help during levels.

How do I connect and compare my progress with friends?

Link your social media accounts through Settings > Social to see friends' progress and send/receive gifts.

Are there in-app purchases, and how do I manage them?

Yes, you can buy bonuses via the in-game store; manage purchases in your device Settings > Apps > Jewels of Rome > Purchases or disable in-app purchases here.

What should I do if the game crashes or freezes?

Try restarting your device, ensure you have the latest app version, or reinstall the game from the app store to fix instability issues.

Can I buy a subscription for extra benefits?

Currently, Jewels of Rome does not offer subscriptions; rewards are mainly through in-game progress and occasional offers in the store.

Is there a way to reset my game progress?

You can reset your game via Settings > Account > Reset Progress; note this will delete current data and start fresh.

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