Download the app, open it, and follow the on-screen prompts to create an account or play as a guest. No internet is needed to start playing once downloaded.

Yes, the game does not require internet for gameplay, but you'll need it for downloading, updates, and social features. Play offline after initial setup.

Levels are unlocked automatically as you progress through the game. Regular updates may introduce new content; ensure your app is up-to-date.

The game offers match-3 puzzles, hidden object scenes, manor renovation, story exploration, adventure travels, and social multiplayer features.

Match-3 levels provide boosters automatically or through in-game purchase. Tap the booster icons during a level to activate and assist in level completion.

Access the renovation mode from the main menu, then select interior design elements to decorate Castlewood Manor and personalize your space.

Yes, some items can be bought with real money. Manage purchases through your device's app store settings, or turn off in-app purchases in device restrictions.

Navigate to Settings > Store or the in-game shop to view options. Follow prompts to subscribe or buy special items using your linked payment method.

Try restarting your device, ensure your app is up-to-date, and clear cache if possible. Contact support if issues persist via Settings > Help & Support in the game.

Go to Settings > Help & Support within the game or visit https://playrix.helpshift.com/hc/en/16-manor-matters/ for live chat and support options.