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Frequently Asked Questions

How do I set up my Meeting Owl device for the first time?

Download the Meeting Owl app, create an account, connect your device to Wi-Fi, and follow the on-screen setup instructions to complete initial configuration.

What should I do if my Meeting Owl isn't connecting to the app?

Ensure your device is powered on and connected to the same Wi-Fi network as your phone. Restart both and try reconnecting through the app's device setup menu.

How can I customize the Meeting Owl's video and audio settings?

Open the app, go to Device Settings, select your device, then adjust video angles and audio levels under the Settings menu to suit your meeting environment.

Can I update the Meeting Owl software through the app?

Yes, go to the Settings tab, select Software Updates, and check for available updates. Follow prompts to download and install the latest firmware.

How do I switch between different Meeting Owl devices in the app?

In the app's device list, select the desired device from the registered devices to manage its settings or perform updates.

Is there a subscription plan for enhanced features in the Meeting Owl app?

Currently, the app offers core functionalities free of charge. Check the website for future updates on premium plans or additional features.

How do I access technical support if I encounter issues?

Visit the Help section in the app for troubleshooting guides or contact our support team via the 'Contact Us' option for assistance.

Can I manage multiple Meeting Owl devices with one account?

Yes, you can register and control multiple devices in the app by adding each device under your account for easy management.

How do I perform a firmware update on my Meeting Owl?

Navigate to Settings > Software Updates within the app, then tap Check for Updates and follow prompts to install the latest firmware.

What should I do if my Meeting Owl is not functioning correctly after a firmware update?

Restart the device and check for new updates. If issues persist, contact technical support via the app for further assistance.

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