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Frequently Asked Questions

How do I get started with Microsoft 365 Copilot?

Download and sign in with your Microsoft account. Explore the onboarding tutorial to familiarize yourself with core features via the app's home menu.

What permissions do I need to use Microsoft 365 Copilot?

Sign in with your work, school, or personal Microsoft account. Some features may require admin approval or specific licenses, check your organization's permissions.

How can I access and use Copilot's core features like chatting and file search?

Open the app, choose the feature (chat, files, images) from the dashboard, then type or voice your request to start interacting with Copilot.

Can I create and edit content directly within Microsoft 365 Copilot?

Yes, you can create and modify documents, images, videos, and more using the integrated templates and tools within the app.

How does Microsoft 365 Copilot help me find documents or files quickly?

Use the search bar to type keywords or describe your file. Copilot uses AI to locate recent or relevant files across your connected Microsoft 365 apps.

What are the main AI-powered functions available in Microsoft 365 Copilot?

Key functions include summarizing documents, drafting emails, analyzing spreadsheets, explaining concepts, and generating research reports, accessible via easy conversation or commands.

Do I need to subscribe or pay extra for Microsoft 365 Copilot features?

Some features are free with your Microsoft account, but advanced capabilities may require specific licenses or subscriptions. Check your admin or settings for details.

How do I check my subscription status or upgrade my license for Copilot?

Go to Settings > Account > Subscriptions in your Microsoft app or portal to view and manage your license and subscription options.

What should I do if Microsoft 365 Copilot isn't working properly?

Try signing out and back in, check for app updates, or restart your device. For persistent issues, visit support.microsoft.com or contact your administrator.

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