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Frequently Asked Questions

How do I start a new game in Middle-earth™: Shadow of War™?

Download and install the app, then open it and select 'New Game' from the main menu to begin your adventure.

What are the basic controls for combat and navigation?

Use on-screen virtual joysticks to move and attack. Check the tutorial prompts during gameplay for detailed control instructions.

How does the Nemesis System create personalized enemy stories?

The Nemesis System tracks enemy encounters, creating unique rivalries and stories based on your interactions and battles with enemies.

What are Fortress Conquests and how do they work?

Conquer Fortresses by strategizing and fighting enemies, then manage them to defend your territory and expand your influence in Mordor.

How can I upgrade my characters and abilities?

Use in-game earned or purchased resources to upgrade skills and gear via the character menu, accessible from the main interface.

Are there in-app purchases or subscriptions?

Yes, you can buy in-game currency and items through the store. To view subscriptions, go to Settings > Accounts > Subscriptions.

How do I purchase in-game currency or packs?

Tap the store icon in the main menu, select the desired pack or currency, and follow the prompts to complete your purchase.

What should I do if the app crashes or freezes?

Try restarting your device, ensure your app is updated, and if needed, reinstall the app from your app store.

Can I play Middle-earth™: Shadow of War™ offline?

Some features may require an internet connection for multiplayer or updates, but you can play the campaign offline once downloaded.

Is there a way to reset my game progress?

To reset progress, go to Settings > Account > Reset Game Data. Be sure to back up if needed.

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