Download the game from your app store, open it, and follow the on-screen instructions to set up your profile and begin your first adventure.

Yes, you can play without an internet connection, but you'll need online access to download updates, participate in competitions, and unlock certain features.

Key features include hidden object scenes, match-3 levels, solving puzzles, decorating the city, uncovering mysteries, and engaging with characters socially.

Mini-games and puzzles appear during the storyline and side quests. Tap on the relevant icons or prompts in the game to start specific challenges.

Use in-game coins and items to design your mansion, garden, and city from the decoration menu found within the build or customize sections.

Yes, some items can be bought with real money. Tap the shop icon, select items or packages you want, and follow the purchase prompts to confirm.

Go to Settings > Account > Subscriptions to view or cancel your subscriptions, or use your device's app store billing settings for one-time purchases.

Try restarting the app, ensure your device's OS and game are updated, or reinstall the game if issues persist. Contact support via Settings > Help & Support if needed.

Yes, you can connect via Facebook or Game Center in the game to play with friends, join teams, and participate in team tournaments for added fun.

Use the in-game support feature: Settings > Help & Support. You can also visit https://playrix.helpshift.com/hc/en/22-mystery-matters for live chat and assistance.