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Frequently Asked Questions

How do I set up MyWhoosh HD for the first time?

Download the app, ensure your device meets system requirements, and follow the on-screen setup instructions to create an account and connect your equipment.

What hardware is compatible with MyWhoosh HD?

MyWhoosh HD supports high-end devices and hardware; refer to the app's specifications for detailed compatible sensors, bikes, and controllers to optimize your experience.

How do I start a virtual ride or race?

Open the app, navigate to the 'Rides' or 'Events' tab, select your preferred world, and follow prompts to join a virtual ride or race.

Can I customize my avatar and bikes in the app?

Yes, go to the 'Garage' section, select your avatar, and customize bikes and accessories from popular brands to personalize your experience.

What training plans are available, and how do I access them?

Choose from over 730 workouts and plans in the 'Training' tab, designed by top coaches; customize or create your own plans as needed.

How does the app support my cycling performance improvement?

The app offers real-world-inspired worlds, structured training plans, and community events to help elevate your cycling skills and fitness levels.

Are there any in-app purchases or subscriptions I should know about?

Yes, premium features and advanced training plans may require a subscription; check 'Settings > Account > Subscriptions' to manage options.

What are the subscription options and prices?

Subscription details, including pricing and benefits, are available in the app's 'Settings > Account > Subscriptions'; choose the plan that suits your needs.

What should I do if I experience technical issues or app crashes?

Try restarting your device, checking system requirements, or reinstalling the app. Contact support via the app's help section if problems persist.

Does MyWhoosh HD support cross-platform play or device synchronization?

Yes, the app is built for supporting high-end hardware and devices, allowing seamless synchronization across compatible platforms for a unified experience.

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