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Frequently Asked Questions

How do I start scanning my local network with Network Scanner Ultra?

Open the app, navigate to 'Network Scan', select your network or custom IP range, then tap 'Start' to initiate scanning.

What are the basic steps to identify connected devices on my network?

Use 'Comprehensive Network Scanning' to discover devices, then view detailed profiles for insights about IP, MAC, and device info.

How can I customize my network scan settings?

Go to 'Settings' > 'Scan Options' to adjust timeout, packet size, and scan intensity before starting the scan.

Can Network Scanner Ultra help me detect open ports on devices?

Yes, use the 'Port Scanning and Service Detection' feature to identify active services and potential vulnerabilities.

How does the app perform bandwidth monitoring?

Navigate to 'Bandwidth Monitoring' to view real-time usage and access historical data trends for performance optimization.

What is Wake-on-LAN and how do I activate it in the app?

Select a device from the device list, then tap 'Wake' to remotely boot it using Wake-on-LAN technology.

How can I export my scan results and reports?

Use the 'Export' option in the results menu to save data in formats like CSV or PCAP, or share with colleagues directly.

Is Network Scanner Ultra capable of checking remote services like RDP or SSH?

Yes, go to 'Connection Checks' to verify availability and connection status of RDP, SSH, FTP, and Telnet services.

What subscription options are available, and how do I upgrade?

Visit 'Settings' > 'Account' > 'Subscription' to view plans and upgrade options; choose your preferred plan to unlock full features.

What should I do if the app crashes or encounters a bug?

Try restarting the app, update it to the latest version, or contact support through 'Help & Support' in the settings menu.

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