Download the app, create an account via Sign Up, and follow the tutorial to learn basic controls and gameplay. Find the tutorial in Settings > Help.

Ensure your app is updated to the latest version. Restart the app and check your internet connection. Access your stable from the main menu to select or customize your pony.

Go to the 'Pony' section in the main menu, select your pony, and choose customization options or upgrades. These options are available in Settings > Customization.

Core features include riding your cute pony, racing through scenic PEAK landscapes, participating in marvellous races, and customizing your pony in the game's stable.

Complete races and achieve specific milestones to unlock new tracks and modes. Check the Progress tab or Settings > Achievements for unlock requirements.

Yes, you can challenge friends and share scores via the social features. Link your social accounts in Settings > Account to connect with friends.

Yes, you can buy premium upgrades, new ponies, and additional content via the shop in Settings > Store. Subscriptions offer exclusive benefits, accessible in Settings > Subscription.

Navigate to Settings > Subscription, choose your preferred plan, and follow the prompts to complete your purchase through your app store.

Try restarting your device, ensure your app is updated, and free up device storage. If issues persist, contact support via Settings > Help > Contact Support.