RealVNC Server

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Frequently Asked Questions

How do I set up RealVNC Server on my Windows device?

Download and install RealVNC Server from our official website, then follow the setup wizard to configure your remote access preferences.

How can I connect to a remote Windows device using RealVNC?

Install RealVNC Viewer, sign in with your account, then select the remote device from your device list to establish a secure connection.

What are the main features of RealVNC Connect?

It offers cross-platform access, unattended and attended sessions, high-speed streaming, on-demand support, and scalable deployment with management tools.

How do I enable unattended access on my Windows device?

Open RealVNC Server, navigate to Properties > Security, and set up password authentication or device permissions for unattended access.

Can I manage multiple devices with RealVNC Connect?

Yes, sign up for a RealVNC Connect account, then use the management portal at manage.realvnc.com for deployment and device management.

Is RealVNC Connect a paid service, and what are the subscription options?

Yes, it offers a free 14-day trial. Post-trial, subscriptions are available via the account management portal, with plans for individuals and teams.

How do I upgrade from the free trial to a paid plan?

Log in to your account at manage.realvnc.com, navigate to the subscription section, and select your preferred plan to upgrade.

What should I do if I face connection issues with RealVNC?

Check your network settings, ensure the server is running, and verify your account login. Consult troubleshooting guides on our support page for detailed steps.

Is my data protected when using RealVNC Connect?

Yes, all sessions are fully encrypted with cloud connectivity, ensuring secure remote access for all data transmitted between devices.

How do I uninstall or troubleshoot RealVNC Server on my device?

Go to Control Panel > Programs, select RealVNC Server, and click uninstall. For issues, refer to our support documentation or contact customer service.