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Frequently Asked Questions

How do I set up the Remote Controller for my Smart TV for the first time?

Download the app, connect your device to the same Wi-Fi as your TV, then follow the on-screen instructions to discover and connect your TV automatically.

Can I control multiple Smart TVs with this app?

Yes, the app supports multiple devices. Use the device switcher in the main menu to control different TVs easily.

How do I manually add a new Smart TV to the app?

Go to Settings > Device Management > Add Device, then select your TV model and follow the prompts for manual setup.

What core features does this app offer for controlling my Smart TV?

It provides manual remote control, auto device discovery, an app launcher, keyboard input, and multi-screen navigation for a seamless experience.

How can I use the keyboard feature to type on my TV?

Tap the keyboard icon on the interface; your device's keyboard will appear, allowing you to type directly on the TV screen.

What is the app launcher feature and how do I use it?

The app launcher lets you quickly access streaming apps. Tap on the launcher icon and select your preferred app to launch instantly.

Is this app free, or does it require a subscription?

The app is free to download and use for basic functions. Premium features may require a subscription, available in Settings > Account > Subscriptions.

How do I subscribe to premium features within the app?

Navigate to Settings > Account > Subscriptions, choose your plan, and follow the prompts to complete the payment process.

Can I upgrade or cancel my subscription easily?

Yes, go to Settings > Account > Subscriptions to manage your subscription options, including upgrading or cancellation.

What should I do if the app fails to discover my TV automatically?

Ensure your device and TV are on the same Wi-Fi network, then tap 'Rescan' in the device management section or restart the app.

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