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Frequently Asked Questions

How do I start playing Secret Neighbor for the first time?

Download the app from your store, open it, and follow the on-screen instructions to learn basic controls and game modes.

What are the main objectives for kids and neighbors in the game?

Kids aim to collect keys and unlock the basement, while the Neighbor tries to protect the house and deceive the kids to win.

How can I switch between being a kid or the Neighbor in the game?

Select the character role at the beginning of the game or during matchmaking, depending on the game mode you're playing.

What are the key features of the new characters in the latest season?

Quentin and The Taxidermist introduce unique skills that influence infiltration and defense strategies, enhancing gameplay variety.

How do the new skins and emotes work in Secret Neighbor?

Access skins and emotes in the customization menu under ' cosmetics,' where you can equip new options to personalize your character.

Are there any in-app purchases or subscriptions, and how do I access them?

Yes, go to Settings > Store or Account > Subscriptions to view and purchase skins, emotes, or game passes.

Can I play Secret Neighbor offline or without an internet connection?

The game requires an internet connection for multiplayer modes, but some offline practice modes may be available.

Why am I experiencing lag or connection issues during gameplay?

Ensure you have a stable internet connection, close background apps, or restart your device to improve network stability.

How do I report bugs or technical problems with the app?

Navigate to Settings > Support > Report a Problem and provide details so our team can assist or fix the issue.

How can I customize my character's appearance and emotes?

Go to the customization menu in-game, select 'Skins' or 'Emotes,' and equip your preferred options to personalize your character.

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