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Frequently Asked Questions

How do I start using Smart Scan App after installation?

Launch the app, ensure your scanner is connected, and follow prompts for driver installation or automatic detection to begin scanning.

Can I use Smart Scan App with various scanner brands?

Yes, it supports a wide range of brands like HP, Canon, and Brother, automatically detecting connected devices without manual setup.

Where can I customize scan settings like resolution and file format?

Open the scanning interface, click on 'Settings', and choose options such as resolution, color depth, and file format (JPEG, PDF, TIFF).

How do I perform multi-page scans with this app?

Select 'Multi-page' mode before scanning, then add pages sequentially; the app combines them into a single PDF or desired format.

How can I improve the scan quality using this app?

Use the built-in tools to adjust brightness, contrast, sharpness, skew correction, and color balance before saving your scan.

Is there a way to save favorite scanning settings for quick access?

Yes, you can save custom settings as favorites in the 'Preferences' menu for quick and consistent scans.

Does the app offer a free trial or is it subscription-based?

The app offers a free basic version; premium features require a subscription, which you can manage in Settings > Account > Subscription.

What are the available payment options for subscribing?

You can subscribe via credit/debit card or through your app store's payment system within Settings > Account > Subscription.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time in Settings > Account > Subscription, and access will continue until the billing period ends.

What should I do if the app fails to detect my scanner?

Check your scanner connection, restart the app, and ensure your drivers are up to date via Settings > Scanner Management.

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