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Frequently Asked Questions

How do I start a new game in Supermarket Simulator?

Open the app, tap 'New Game' on the main menu, choose your store layout, and follow the tutorial to learn basic controls.

What are the main controls for designing my store?

Use the on-screen menu to select furniture, signage, and decoration options, then place items by dragging them into your store layout.

How can I organize products on shelves and storage?

Use the inventory menu to unpack goods, then drag items onto shelves, fridges, or into storage areas to organize efficiently.

How does the dynamic pricing feature work?

Access the in-game computer, monitor market trends, and adjust product prices to optimize sales and profits in real-time.

How do I manage online orders and deliveries?

Receive online orders via the app, prepare packages in the designated area, and use the delivery option to personally deliver to customers.

What customization options are available for my store?

Navigate to Settings > Shop Customization to change floors, wall colors, signs, and personalize your store's appearance.

Are there any in-app purchases or subscription options?

Yes, you can access premium features via Settings > Account > Subscriptions, which may include special design tools or faster expansions.

Can I get help if the app crashes or bugs occur?

If issues arise, contact support via Settings > Help & Support, or restart the app to resolve minor glitches.

Does the app offer tutorials or guidance for new players?

Yes, upon first launch or via Settings > Help, a tutorial walks you through core gameplay mechanics.

How do I upgrade or expand my store with profits?

Use the profits tab in the main menu to invest in renovations, expand space, or upgrade store interiors via Settings > Store Upgrades.

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