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Frequently Asked Questions

How do I set up Viber for the first time?

Download Viber, open the app, verify your phone number, and grant necessary permissions to start messaging and calling immediately.

Can I use Viber on multiple devices?

Yes, log into your account on additional devices via the same phone number after verifying your identity in Settings > Devices.

How do I start a group chat with friends?

Open Viber, tap the '+' icon, select 'New Group,' add members, and customize your chat name to begin collaborating.

What are end-to-end encrypted messages?

All 1-1 and group chats are encrypted by default, ensuring only you and your recipient can read the messages, even Viber cannot access them.

How can I make a free international call?

Use Viber Out for low-cost calls to landlines or mobiles; purchase minutes in Settings > Viber Out, and dial the number directly.

How do I send disappearing messages?

Tap on the message options, select 'Send Disappearing Message,' set the timer (10 seconds to 1 day), and send; the message will delete after.

Are there subscription plans for Viber Out?

Yes, you can purchase bundled minutes in Settings > Viber Out, with options for weekly or monthly renewal based on your selected plan.

How do I react to messages with emojis?

Long press or tap on a message, then select the emoji reaction to express your feelings instantly within chats.

How do I report an issue or contact support?

Go to Settings > Help > Contact Us to report problems or seek assistance directly from the support team.

Can I customize stickers and create my own on Viber?

Yes, access the Sticker Market, and you can create or upload your own stickers via the 'Create Stickers' feature within the app.

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