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Frequently Asked Questions

How do I install and start using VPN Unlimited on my device?

Download the app from our official website or app store, then follow the setup guide. Launch the app, log in or sign up, and connect to a server with one click.

Can I try VPN Unlimited for free before subscribing?

Yes, you can start a free 7-day trial by downloading the app and selecting the Free VPN Mode—no payment required during the trial period.

How do I switch between different VPN protocols like OpenVPN or WireGuard?

Go to Settings > Protocol, then select your preferred VPN protocol from the available options to enhance speed or security.

How can I access servers in specific locations worldwide?

Open the app, go to the server list, and choose your desired country or city from the 80+ locations. Tap connect to establish the connection.

What is the process to upgrade from Free Mode to Premium subscription?

Navigate to Settings > Subscription, then select the plan you want and follow the payment instructions to upgrade to Premium.

How do I add more devices to my VPN account?

Go to Settings > Account > Devices, and purchase additional device slots if needed, up to the maximum limit of your subscription.

What should I do if my VPN connection drops or doesn't connect?

Try restarting the app, switching servers, or checking your internet connection. Contact support through the app if problems persist.

Does VPN Unlimited log my online activities?

No, VPN Unlimited applies a strict no-logs policy, ensuring your internet activities remain private and untracked worldwide.

How can I set up a dedicated or personal server/IP for maximum privacy?

Contact support for a personal server or IP setup, available through Settings > Special Features, and follow the instructions for configuration.

How do I contact customer support if I encounter issues?

Use the in-app chat, visit our website, or email support directly. Support is available 24/7 to assist with any problems.

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