Advertisement

Frequently Asked Questions

How do I create an account and get started with VPOP® PRO?

Download the app, open it, select 'Sign Up,' and follow prompts to create an account. No payment needed for the free plan. Access all features after subscription upgrade.

What are the basic steps to plan a TPLO procedure in VPOP® PRO?

Upload radiographs, select the TPLO template, adjust parameters, and visualize the plan. Save and share your plan via the dashboard; access these features after subscribing.

Can I easily view my case planning progress?

Yes, access your cases from the 'My Cases' tab on the main screen to view, edit, or share your planning progress anytime.

How do I create and customize surgical templates using VPOP® PRO?

Select the case type, choose the template tool, adjust parameters as needed, then save your customized template within the app—available after subscription.

What is the process to template total hips quickly?

Upload radiographs, select 'Total Hip Templating,' and use the quick visualization tool to complete in seconds. This feature requires a paid subscription.

How does VPOP® MOBILE PRO enhance the planning experience?

It includes report editing, direct referrals, and access to VPOP® PRO features. Upgrade your VPOP® PRO plan to VPOP® MOBILE PRO via Settings > Subscription.

What are the subscription options and how do I upgrade?

Go to Settings > Account > Subscription, choose among Free, VPOP PRO, or VPOP MOBILE PRO plans, and subscribe with payment details. Monthly or annual billing available.

Is there a trial period before requiring payment?

Yes, start a free trial by entering your payment info. Your card is billed automatically after the trial unless canceled in Settings > Subscription.

Can multiple users access the app with a single subscription?

Standard plans are for individual use only. For teams, consider enterprise plans via Settings > Account > Enterprise Plan for multiple users.

What should I do if the app crashes or features are not working?

Try restarting the app or reinstalling. For persistent issues, contact support through Settings > Help > Contact Support for assistance.

You May Like