Download and install WinMug, launch the app, then log in with your SmugMug account credentials to access your photos.

WinMug requires Windows 10 or later, at least 4GB RAM, and sufficient disk space for your photo library. Check the app's website for detailed specs.

Yes, during setup, you can select individual albums to download by navigating the album structure within WinMug's interface.

WinMug downloads original quality images and retains your album hierarchy, ensuring your backup looks exactly like your online library.

Log in, select albums or the entire library, set your download preferences, and click the 'Download' button to start syncing your photos.

WinMug currently performs manual downloads; scheduled backups are not supported but can be automated using third-party scripting.

WinMug offers a free trial; for full features, subscribe via Settings > Account > Subscription, which provides unlimited downloads and priority support.

Yes, WinMug has a free trial version with limited downloads. Unlock full capabilities by subscribing through Settings > Account > Subscription.

Go to Settings > Account > Subscription, select a plan, and follow the prompts to complete the payment process.

Check your internet connection and storage space, then restart WinMug. For persistent issues, contact support via Settings > Help & Support.