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Frequently Asked Questions

How do I create a new archive using 8 Zip Pro?

Open 8 Zip Pro, click 'Create Archive,' select your files, choose the format and compression level, then click 'Save' to create the archive.

How can I open and extract different archive formats in 8 Zip Pro?

Tap on the archive file in the app or Windows Explorer, then select 'Extract'—8 Zip supports formats like RAR, ZIP, 7z, iso, and more.

What are the steps to encrypt my archive with a password?

While creating or editing an archive, select 'Set Password,' choose your password, and confirm to encrypt with AES 256-bit encryption.

How does the app support Windows Hello for decrypting files?

Enable Windows Hello in Settings > Security, then open encrypted archives; the app will prompt biometric verification for access.

Can I view and play files directly inside the app without extracting?

Yes, tap on images, documents, music, or videos within the archive to view or play them directly in 8 Zip Pro.

What is the process to share files directly from the app?

Select files and use the 'Share' button to send via email, social networks, or upload to cloud services like OneDrive or Dropbox.

How do I upgrade from the free version to the full version?

Purchase the full version through the app's in-app store; one license activates full features on all your Windows 10 devices.

Are there any subscription or recurring fees for the full version?

No, a one-time purchase grants a lifetime license valid across all your Windows 10 devices; no subscriptions needed.

What should I do if I encounter errors when creating or extracting archives?

Ensure your archive files are supported and not corrupted. Restart the app and try again; contact support if issues persist.

What are the system requirements and device compatibility for 8 Zip Pro?

8 Zip Pro works on all Windows 10 devices, including PCs, tablets, smartphones, Xbox One, and HoloLens, with at least Windows 10.

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