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Frequently Asked Questions

How do I start scanning documents with Easy Scanning for the first time?

Open the app, connect your scanner via USB or Wi-Fi, select your preferences, then press the scan button. Settings are under Settings > Scanner Setup.

Can I scan multiple pages into one document?

Yes, enable multi-page scanning in Settings > Scan Options, then scan each page sequentially before saving as a single file.

How do I select my preferred scanner device?

Go to Settings > Scanner Devices, choose your connected scanner from the list, and set it as default for quick access.

What image quality options are available when scanning?

In the app, navigate to Settings > Image Quality to choose between options like Standard, High, or Max for the best output quality.

Can I scan with both USB and Wi-Fi scanners seamlessly?

Yes, the app detects all connected scanners automatically. Select your preferred device from the scanner list before scanning.

How do I adjust scan resolution or output formats?

Go to Settings > Scan Quality, where you can set resolution (dpi) and choose output formats like PDF, JPEG, or PNG.

Is there a subscription to unlock all features?

Yes, the app offers a premium subscription for unlimited scans and advanced features. Set up via Settings > Account > Subscriptions.

How much does the premium subscription cost?

Pricing details are available in Settings > Account > Subscriptions, with options for monthly or yearly plans.

Can I try the app before purchasing a subscription?

Yes, there's a free version with limited features. You can upgrade to premium anytime through Settings > Account > Subscriptions.

What should I do if scanning fails or the scanner isn't detected?

Ensure your scanner is properly connected and powered. Restart the app or reconnect the scanner, then try scanning again.

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