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Frequently Asked Questions

How do I convert HEIC files to JPG using this app?

Open the app, select your HEIC files, choose 'JPG' as output format, and tap 'Convert'. You can access format options in the main interface.

Can I convert multiple images at once?

Yes, batch conversion is supported, especially for VIP users. For free users, convert up to 3 images simultaneously via the main screen.

What formats does the app support for conversion?

The app supports converting HEIC and HEIF images to JPG, JPEG, and PNG formats. Customize your output format before converting.

How can I switch to turbo speed mode?

VIP users can enable turbo speed in Settings > Subscription > Speed Mode to accelerate conversions with a tap.

Is there an option to convert images to other formats like TIFF or BMP?

Currently, the app only supports JPG, JPEG, and PNG conversions. Upgrading to VIP unlocks additional format options if available in future updates.

How do I upgrade from free to VIP membership?

Go to Settings > Account > Upgrade, follow the prompts to choose a VIP plan, and complete the payment process.

Does the free version limit the number of images I can convert?

Yes, free users can only convert 3 images at a time. Unlimited conversions and batch processing are available for VIP subscribers.

What should I do if the app crashes or stops working?

Try restarting your device or reinstalling the app. If issues persist, contact our support via Settings > Help for assistance.

Can I convert images on my cloud storage directly?

Currently, the app requires selecting images stored locally on your device. Integration with cloud storage may be added later.

What is the difference between normal, fast, and turbo speed modes?

Normal mode processes images at standard speed, fast mode speeds up conversion for VIPs, and turbo mode offers the fastest speeds for premium users within settings.

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