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Frequently Asked Questions

How do I get started with iBackup Extractor?

Download and install the app, then open it. Connect your device or locate your backup files within the app to begin exploring your data.

Which backups can I access with iBackup Extractor?

You can access backups of iPhone, iPad, or iPod Touch stored on your computer created via iTunes or Finder.

How can I view the contents of my backup?

Select your backup in the app, browse through the categories to view messages, contacts, photos, and more, then choose items to extract.

How do I extract messages or call logs from my backup?

Navigate to the Messages or Call Logs section, select desired items, and click 'Extract' to save them as PDF or other formats on your PC.

Can I save extracted data as PDF files?

Yes, iBackup Extractor allows you to export messages, call logs, and more directly as PDF documents for easy access.

Is there a subscription or payment required to use all features?

Yes, some advanced features require a paid license or subscription. You can check details in Settings > Account or Purchase options.

How do I purchase or subscribe to the full version?

Go to Settings > Purchase or Subscription, select your preferred plan, and follow the prompts to complete your payment securely.

What should I do if the app isn't detecting my backup files?

Ensure your backups are stored locally on your PC. Rescan or refresh within the app, or manually locate backup files in your system folders.

Can I recover deleted data from backups using iBackup Extractor?

It can help retrieve data present in your backup, but it cannot recover data deleted from your device after the backup was made.

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