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Frequently Asked Questions

How do I start transferring messages from my Android phone to my PC with Tansee?

Download and install Tansee on both devices, open the app on your PC, connect your Android via USB or Wi-Fi, then select 'Transfer Messages' to begin.

Can I transfer and save my WhatsApp messages as PDF files?

Yes, select WhatsApp messages in the app, then choose the 'Save as PDF' option to export your chats directly to your PC.

What are the main features of Tansee Android Message Transfer?

It allows copying SMS, MMS, RCS, WhatsApp, Facebook Messenger messages, including attachments, and saving contacts with profile photos to your PC.

How does the app preserve message formatting during transfer?

Tansee maintains original message formatting, including bubbles, timestamps, and media, ensuring accurate representation in exported PDFs.

Are there any limitations on the free version of Tansee?

Yes, the free version limits you to copying and printing 10 messages per contact; upgrade to unlock full features.

How can I upgrade to the full version or subscribe for unlimited transfers?

Go to Settings > Account > Subscription within the app to purchase a license and unlock all features.

Is it possible to recover lost messages using Tansee?

Tansee can help you save existing messages to your PC; it cannot recover messages deleted from your phone before transfer.

What should I do if my Android device is not recognized by Tansee?

Ensure USB debugging is enabled on your device, use the original USB cable, and select the correct connection mode. Restart the app if needed.

Can Tansee transfer messages from multiple messaging apps simultaneously?

Yes, you can select multiple apps like WhatsApp, Facebook Messenger, and SMS to transfer all messages in one process.

Is Tansee compatible with all Android versions and Windows PCs?

Tansee supports most Android versions (Android 5.0 and above) and Windows PCs. Check the specific system requirements in the app documentation.

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