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Frequently Asked Questions

How do I set up Yubico Authenticator for the first time?

Download the app, connect your YubiKey, and follow the on-screen instructions to add your first account or credential.

Can I use Yubico Authenticator without an internet connection?

Yes, all operations are offline once your credentials are stored on the hardware-backed YubiKey device.

How do I add a new account or service to Yubico Authenticator?

Open the app, tap '+' or 'Add Account,' then scan the QR code or enter the secret manually to add your service.

How does Yubico Authenticator enhance my security?

It stores credentials on a hardware-backed YubiKey, preventing sensitive secrets from being stored on your phone and reducing risk.

Can I manage multiple YubiKeys with this app?

Yes, you can configure and manage multiple YubiKeys within the app for added flexibility.

How do I update or renew my subscriptions?

Go to Settings > Account > Subscriptions to view, renew, or manage your subscription details.

Is Yubico Authenticator free or does it require a purchase?

The app is free to download and use, but some features or premium options may require a subscription or in-app purchase.

What should I do if my YubiKey is not recognized by the app?

Ensure your YubiKey is properly connected, compatible, and try reconnecting or restarting the app. Check device permissions if needed.

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